In 1998, Nikolai Karpushin founded this business as a way to sell affordable fabric online in the
United States and introduce people to a natural, timeless textile: 100% linen fabric.
Today, Fabrics-store.com has grown to have one of the largest inventories of European and US linen
fabric online. We provide access to the finest linen fabrics at up to half the cost of our
competitors because we work directly with our mills. That means no hidden fees and more fabric for
Why are we unique? We think that what you buy should help the world, not hurt it. Every one of our
fabrics is environmentally friendly and no part of our production causes air, noise or water
pollution. We only sell 100% natural fabrics and believe that wholesome fabric is the better
alternative to today's synthetic textiles.
Our team is eager to help you and we hope you become a long friend of our creative community. You're
To inspire creativity and sell products that help the world.
What is Fabrics-store.com's relationship with Creative Work Media Inc.?
Fabrics-store.com is a division of Create Work Media Inc., an e-commerce startup incubator that
focuses on textile e-commerce companies.
Terms & Conditions
All orders are subject to prior sale. All delivery times will be confirmed
by the Seller.
We would like to extend the best terms and conditions to our customers. If
you are dissatisfied with
your purchase, please request a Return Goods Authorization (RGA) within 30
days from receipt of goods.
An RGA may be obtained by calling Customer Service Department at
1-866-620-2008 from 9:00 a.m. to 5:00 p.m.
Fabrics-store.com makes no representations or warranties, whether express or
implied, as to the suitability and merchamtibility of offered merchandise.
Due to the nature of linen goods, slubs, picks and chaff are inherent in the
fabric. These are not considered defects.
What information do we collect?
We collect information from
you when you register on our site, place an order, subscribe to our newsletter, respond
to a survey or fill out a form.
Any data we request that is not required will
be specified as voluntary or optional.
When ordering or registering on our
site, as appropriate, you may be asked to enter your: name, e-mail address, mailing
address, phone number, credit card information or social security number. You may,
however, visit our site anonymously.
Google, as a third party vendor, uses
cookies to serve ads on your site. Google's use of the DART cookie enables it to serve
ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content
What do we use your information for?
Any of the information
we collect from you may be used in one of the following ways:
• To personalize
your experience (your information helps us to better respond to your individual
• To improve our website (we continually strive to improve our
website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond
to your customer service requests and support needs)
• To process
transactions Your information, whether public or private, will not be sold,
exchanged, transferred, or given to any other company for any reason whatsoever, without
your consent, other than for the express purpose of delivering the purchased product or
service requested by the customer.
• To send periodic emails
email address you provide for order processing, may be used to send you information and
updates pertaining to your order or request, in addition to receiving occasional company
news, updates, promotions, related product or service information, etc.
If at any time you would like to unsubscribe from receiving future emails, we include
detailed unsubscribe instructions at the bottom of each email.
• To administer
a contest, promotion, survey or other site feature
How do we protect your information?
We implement a variety of
security measures to maintain the safety of your personal information when you submit a
request, place an order or access your personal information.
measures include: password protected directories and databases to safeguard your
information, SSL (Secure Sockets Layered) technology to ensure that your information is
fully encrypted and sent across the Internet securely or PCI Scanning to actively
protect our servers from hackers and other vulnerabilities.
We offer the use
of a secure server. All supplied sensitive/credit information is transmitted via Secure
Socket Layer (SSL) technology and then encrypted into our Payment gateway providers
database only to be accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential.
transaction, your private information (credit cards, social security numbers,
financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site
or its service provider transfers to your computers hard drive through your Web browser
(if you allow) that enables the sites or service providers systems to recognize your
browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not
sell, trade, or otherwise transfer to outside parties your personally identifiable
information. This does not include trusted third parties who assist us in operating our
website, conducting our business, or servicing you, so long as those parties agree to
keep this information confidential. We may also release your information when we believe
release is appropriate to comply with the law, enforce our site policies, or protect
ours or others' rights, property, or safety. However, non-personally identifiable
visitor information may be provided to other parties for marketing, advertising, or
Third party links
Occasionally, at our discretion, we may
include or offer third party products or services on our website. These third party
sites have separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about
California Online Privacy Protection Act Compliance
value your privacy we have taken the necessary precautions to be in compliance with the
California Online Privacy Protection Act. We therefore will not distribute your personal
information to outside parties without your consent.
As part of the California
Online Privacy Protection Act, all users of our site may make any changes to their
information at anytime by logging into their control panel and going to the 'Account'
We are in
compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we
do not collect any information from anyone under 13 years of age. Our website, products
and services are all directed to people who are at least 13 years old or
We have taken the necessary steps to
ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out
Terms and Conditions
Please also visit our Terms and
Conditions section establishing the use, disclaimers, and limitations of liability
governing the use of our website at terms
By using our site, you consent to our privacy
If we decide to change our
Policy modification date below. Policy changes will apply only to information collected
after the date of the change.
This policy was last modified on 01/21/2013
If there are any questions regarding this
ATTN: Web Team
7215 Santa Monica Blvd. West Hollywood, CA 90046 US
ask @fabrics-store.com 1-866-620-2008
We pledge to you, our customer, that we have made a dedicated effort to bring our
initiatives: Federal Trade Commision Fair California Online Privacy Protection
Act Childrens Online Privacy Protection Act Privacy Alliance Controlling the
Assault of Non-Solicited Pornography and Marketing Act